Shipping Information

Fast, reliable shipping for all your Dodge Ram parts

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Fast Processing

Most orders are processed within 24 hours and shipped the same or next business day.

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Secure Packaging

All parts are carefully packaged to ensure they arrive in perfect condition.

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Order Tracking

Track your order in real-time with provided tracking numbers and updates.

Shipping Options & Rates

Choose the shipping method that works best for you

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Standard Shipping

$14.99

5-7 business days

  • Free on orders over $500
  • Full tracking included
  • Insurance up to $100
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Expedited Shipping

$29.99

2-3 business days

  • Priority handling
  • Real-time tracking
  • Insurance up to $500
MOST POPULAR
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Next Day Air

$49.99

Next business day

  • Guaranteed delivery
  • Live tracking updates
  • Full insurance coverage
  • Saturday delivery available

Free Shipping Policy

We offer free standard shipping on all orders over $500. Free shipping applies to the 48 contiguous states. Additional charges may apply for Alaska, Hawaii, and international shipments.

Returns & Warranty

Our commitment to your satisfaction

At Ram Salvage Parts, we stand behind the quality of every part we sell. If you're not completely satisfied with your purchase, we'll make it right.

1

Contact Us

Reach out within 30 days of purchase to initiate your return

2

Get Approval

We'll provide a return authorization and shipping instructions

3

Ship & Receive

Ship the part back and receive your refund or exchange

Return Policy Highlights

  • 30-Day Return Window: Return most parts within 30 days of purchase
  • Quality Guarantee: All parts come with a 30-day functional warranty
  • Easy Process: Simple return process with prepaid labels for defective items
  • Full Refunds: Receive full refunds for defective or incorrect parts
  • Restocking Fee: 15% restocking fee applies to non-defective returns

Warranty Information

All parts include a 30-day warranty against defects in materials and workmanship. Engine and transmission components come with an extended 90-day warranty. Warranty claims must be submitted with proof of purchase and installation documentation.

Frequently Asked Questions

Quick answers to common shipping questions

How long does shipping take?

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Shipping times vary based on your location and chosen shipping method. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and next-day air arrives the next business day.

Do you ship internationally?

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Yes, we ship to Canada and Mexico. International shipping rates and delivery times vary based on destination. Additional customs fees and import duties may apply and are the responsibility of the customer.

What if my part arrives damaged?

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If your part arrives damaged, contact us immediately at support@ramsalvage.com with photos of the damage and packaging. We'll arrange for a replacement or refund and handle the shipping insurance claim process.

Can I cancel or change my order?

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You can cancel or modify your order within 2 hours of placement by calling our customer service team at (555) 123-RAMS. After 2 hours, orders enter our processing system and cannot be changed.

Do you offer freight shipping for large parts?

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Yes, we offer freight shipping for large items like engines, transmissions, and truck beds. Freight shipping rates are calculated based on weight, dimensions, and destination. Contact us for a custom freight quote.

Track Your Order

Check the status of your shipment

Enter Your Tracking Number

Track your Ram Salvage Parts order in real-time. You'll receive a tracking number via email once your order ships.

Need help? Call us at (555) 123-RAMS or email support@ramsalvage.com

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